Privacy Policy

Sweet Files Unlocked is a digital product brand offering curated downloadable guides and files for women at sweetfilesunlocked.com. For any privacy-related questions, Contact us here.

When you purchase, contact us, or interact with our website, we may collect:

• Personal identifiers — name and email address
• Contact details — phone number (only if you provide it)
• Payment information — processed securely by our payment processor; we never store full card details
• Order information — what you purchased and when
• Communications — messages sent via our contact form or email
• Usage data — pages visited, browser type, and device, via cookies and analytics

• Process and fulfill your orders and deliver your digital files
• Send transactional emails (order confirmations, download links)
• Respond to customer service inquiries
• Send marketing emails or SMS — only if you have opted in
• Improve our website using anonymised analytics
• Comply with legal obligations

If you opt in to receive SMS messages, we use your phone number to send relevant updates and order notifications.

• Message frequency may vary
• Message and data rates may apply
• Reply STOP at any time to unsubscribe
• Reply HELP for assistance

Your phone number will never be shared with third parties for their own marketing.

We do not sell, rent, or trade your personal information. We may share data only with trusted service providers — payment processors, email/CRM platforms, analytics services, and file delivery platforms — who are contractually obligated to protect your data and use it solely to serve you.

Our website uses essential cookies for basic functionality, analytics cookies to understand site usage, and (with your consent) marketing cookies. You can manage cookies through your browser settings at any time.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for legal and accounting purposes.

Depending on your location, you may have the right to access, correct, or delete your personal data, and to opt out of marketing communications at any time. To exercise any of these rights, Contact us here.

If required by your local data protection authority, you may also contact us at [email protected].

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. All payment transactions are SSL-encrypted. No internet transmission is 100% secure, but we take every reasonable precaution.

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects any changes. Continued use of our website after changes constitutes your acceptance.

Contact us here — we're happy to help.